/* 고객센터 · 자주 묻는 질문 */
.faq-lead {
  margin: -0.35rem 0 1.35rem;
  font-size: 0.92rem;
  color: var(--slate-600);
  line-height: 1.55;
}

.faq-filter-pills {
  display: flex;
  gap: 0.6rem;
  flex-wrap: wrap;
  margin-bottom: 1.5rem;
}
.faq-pill {
  display: inline-flex;
  align-items: center;
  background: var(--slate-100);
  color: var(--slate-600);
  border: 1px solid var(--slate-200);
  padding: 0.45rem 1.1rem;
  border-radius: 20px;
  font-size: 0.88rem;
  font-weight: 700;
  cursor: pointer;
  text-decoration: none;
  transition: all 0.2s;
}
.faq-pill:hover,
.faq-pill.active {
  background: #0F172A;
  color: #FFFFFF;
  border-color: #0F172A;
}

.faq-list { display: flex; flex-direction: column; }
.faq-item {
  border: 1.5px solid var(--slate-200);
  border-radius: 16px;
  margin-bottom: 0.85rem;
  overflow: hidden;
  background: #FFFFFF;
  transition: border-color 0.2s ease;
}
.faq-item:hover { border-color: #CBD5E1; }
.faq-item.active { border-color: #FDBA74; }
.faq-question {
  width: 100%;
  padding: 1.2rem 1.4rem;
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 1rem;
  cursor: pointer;
  user-select: none;
  font-weight: 800;
  font-size: 1.02rem;
  color: var(--navy-dark);
  background: none;
  border: none;
  text-align: left;
  font-family: inherit;
}
.faq-item.active .faq-question { background: #FFFBF7; }
.faq-q-main {
  display: flex;
  align-items: center;
  min-width: 0;
  flex-wrap: wrap;
  gap: 0.15rem 0;
}
.faq-question .q-icon {
  width: 28px;
  height: 28px;
  border-radius: 8px;
  background: #FFF4EB;
  color: #FF6B00;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font-size: 0.95rem;
  font-weight: 900;
  flex-shrink: 0;
  margin-right: 8px;
}
.faq-cat {
  display: inline-flex;
  align-items: center;
  margin-right: 8px;
  padding: 2px 8px;
  border-radius: 8px;
  background: var(--slate-100);
  color: var(--slate-600);
  font-size: 0.75rem;
  font-weight: 800;
  flex-shrink: 0;
}
.faq-q-text { line-height: 1.45; }
.faq-arrow {
  font-size: 0.85rem;
  color: #94A3B8;
  transition: transform 0.25s ease;
  flex-shrink: 0;
}
.faq-item.active .faq-arrow { transform: rotate(180deg); color: var(--primary); }
.faq-answer {
  display: none;
  padding: 1rem 1.4rem 1.4rem 3.8rem;
  font-size: 0.94rem;
  color: var(--slate-600);
  line-height: 1.65;
  border-top: 1px dashed var(--slate-100);
  background: #FAFAFC;
  word-break: break-word;
}
.faq-item.active .faq-answer { display: block; }

.faq-empty {
  text-align: center;
  padding: 3.2rem 1rem;
  color: var(--slate-400);
  border: 1.5px dashed var(--slate-200);
  border-radius: 16px;
  background: var(--slate-50);
}
.faq-empty i { font-size: 2rem; color: var(--slate-300); margin-bottom: 0.8rem; display: block; }
.faq-empty strong { font-size: 1.05rem; color: var(--navy-dark); display: block; margin-bottom: 4px; }
.faq-empty span { font-size: 0.88rem; }

@media (max-width: 768px) {
  .faq-question { padding: 1rem 1rem; font-size: 0.95rem; }
  .faq-answer { padding: 1rem 1rem 1.15rem; }
}